55 South Commercial Street, Manchester, NH 03101
Telephone: 800-633-8447 Fax: 603-645-8444
Accurate Premium Audits, Inc. (APA) was incorporated in January of 1996. It's home office is located in Manchester, NH.
We are committed to supplying our customers with accurate premium audits in a consistent and timely manner. As a full service premium audit provider, we will conduct each and every audit in the most professional manner possible.
APA offers a full compliment of auditing including the actual quality review, extension and processing of the final statement of premium adjustment. Our services include, but are not limited to the following:
Worker's Compensation
General Liability
Auto Fleet
Garage Liability
Dealer's Reporting Form
Trucker's Reporting Form
Assigned Risk Business - All Lines
Preliminary/Test Audits
Voluntary/Mail Audits
Telephone Audits
Premium Audit Extensions
APA's standard audit procedure is to supply our customer with an accurate audit within a mutually agreed upon time service standard. Our dedicated staff will ensure proper classification of all exposures through a technical analysis which determines proper separation and allocation of payroll. This process will be completed through direct interviews, review of all appropriate documentation, reconciliation and final verification. Audit scheduling is completed by sending notice of the appointment to the insured and a follow-up phone call will be made prior to the appointment. All unsuccessful attempts will be documented and progress reports will be sent out. Two attempts with the insured and one attempt with the agent will be conducted prior to returning an audit as non-productive.
APA's quality control program consists of a complete review of the audit for completeness and accuracy by a qualified audit reviewer. Each auditor is required to maintain an error ratio of less than three percent (3%) and meet all other standards of quality.
Premium audit services will be conducted in a professional manner following the established rules, procedures and regulations of the National Council of Compensation Insurance and other local, regional and national regulatory agencies. APA will actively seek out risks with any potential for premium audit fraud and any such cases will be well documented and immediately reported.
The above procedures may be customized to suit the unique needs of our customers.
The president and owner of APA,
Lisa Brien has over 34 years experience in premium auditing.
Michele Spaziano the general manager
of APA has 33 years of premium auditing experience. Our dedicated staff of quality reviewers
each have no less than 21 years
experience in premium auditing. The entire staff is comprised of individuals who have committed their careers to the premium audit
profession.
APA is committed to the profession of premium auditing. We continually dedicate time and effort to make improvements in the educational programs and the public opinion of our profession.
In addition to her duties as president of APA,
Ms. Brien, also holds the following designations and memberships:
- National Society of Insurance Premium Auditor's Seminar Planning Committee (2002-2004)
- National Society of Insurance Premium Auditor's
Distinguished Service, National Auditor of the Year Award (2002)
- President, National Society of Insurance Premium Auditors (2000-2001)
- Senior Vice President, National Society of Insurance Premium Auditors (1998-2000)
- Second Vice President, National Society of Insurance
Premium Auditors (1997-1998)
- Regional Vice President, National Society of Insurance Premium Auditors (1996-1997)
- NCCI, Education sub-committee
(1995)
- PAAS, Workers Compensation sub-committee (1995)
- President, Northeast Regional Insurance Auditor's Association (1994)
- Vice President,
Northeast Regional Insurance Auditor's Association (1991-1993)
- President, Insurance Auditor's Association of New Hampshire (1990)
APA provides telephone and voluntary audit coverage nation wide and physical audit coverage in twenty two (22) states located east of the Mississippi River, upon request physcial audit coverage will be provided nationwide.
Maine
New Hampshire
Massachusetts
Vermont
Connecticut
Rhode Island
New York
New Jersey
Pennsylvania
Maryland
Delaware
Ohio
Virginia
West Virginia
Michigan
Indiana
Kentucky
Georgia
North Carolina
South Carolina
Tennessee
Florida
D.C.
Upon request, APA will provide physical audit coverage on a nationwide basis. We have specifically designed this process to meet the
needs of our customers that are looking to work with one vendor. APA is able to provide this coverage through a unique network of
other insurance service providers who share the same quality and professional standards. APA uses only providers who have been tested
and meet the challenge of APA's quality control and time service procedures.
APA is able to make this a seamless process for the carrier.
The carrier sends all audit requests to APA. APA then assigns and tracks all audits to outside field auditors and providers. In turn,
all audits are sent back to APA for quality review. APA covers all expenses required to complete audits and invoices the carrier at
APA's agreed upon rate.
Upon request, APA will provide the carrier with the names of all providers utilized by APA for carrier approval.
President
General Manager
Audit Reviewer Specialist
Audit Reviewer Specialist
Senior Premium Auditor
Audit Clerk
Audit Clerk
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Last Modified 11/02/2009 20:05
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